Independent Investigation Services

All Centres and Awarding Organisations hope that they will not find themselves in the situation where investigations are required whether that be related to appeals, complaints or malpractice but it is important that the resources are in place for when that day comes. 

A vital part of any escalation process involves the ability to refer to an independent party where no resolution can be reached internally. 

QAssist brings with it a wealth of knowledge and experience in conducting investigations to support the resolution of appeals, complaints and malpractice and can work with your organisation on an as and when basis if, and when, these situations occur.